Builto Inc. ("Company", "we", "us" or "our") sets forth below its practices regarding information relating to corporations or individuals ("Users") who use the “Sapot‑san” service ("Service"). This Privacy Policy forms part of, and should be read together with, Article 15 of our Terms of Service.
Throughout this Privacy Policy, “Personal Information” means any information about a living individual that can identify that individual, as well as information stipulated by applicable laws and regulations.
1. Information Handled within the Service
1.1. Information Content
When Users access or use the Service, we may obtain cookie identifiers or receive such identifiers from third parties.
In addition, for the operation and improvement of the Service, we obtain and retain the following information:
Workspace and user basic information
Workspace ID, name, domain; each User’s Slack user ID, display name, real name, e-mail address, avatar image URL, Slack member type, etc.
Channel basic information
Channel name, participating users, etc.
Message information in Slack channels where the Service app participates
Message timestamp, author, content, reactions, etc.
Google Calendar event information (when authorized by the user)
Event metadata obtained via the Google Calendar API, including calendar ID, event title, description, location, attendees, start/end time, time zone, and updated time.
1.2. Purposes of Use
We obtain Personal Information that Users directly input and transmit via our website or other means, and use it for the purposes listed below. If you do not provide the requested information, you may be unable to use all or part of the Service.
To verify identity and manage user accounts for the Service;
To operate, maintain and improve the Service;
To facilitate transactions of goods or services ("Products") offered through the Service;
To research and analyse marketing data, and to consider and implement marketing measures;
To conduct campaigns, prize promotions, surveys and similar initiatives;
To provide other Company services related to the Service;
To send email newsletters from businesses that sell or provide Products through the Service;
To respond to enquiries and otherwise communicate with Users.
1.3. Information Retention Period
Information is retained from the time the App is installed in a workspace until 30 days after it is uninstalled.
Once 30 days have elapsed following uninstallation, the information will be irreversibly deleted in accordance with Article 14, paragraph 2 of the Terms of Service.
1.4. Provision to / Processing by Third Parties
For the purposes described in section 1.2, we may provide or entrust the information specified in section 1.1 to the following service providers:
Slack Technologies, LLC — Privacy Policy: https://slack.com/intl/ja-jp/trust/privacy/privacy-policy
Amazon Web Services, Inc. — Privacy Notice: https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice_2024-07-01_JA-JP.pdf
Microsoft Corporation (Azure) — Privacy Statement: https://www.microsoft.com/ja-jp/privacy/privacystatement
Functional Software, Inc. (Sentry) — Privacy Policy: https://sentry.io/privacy/
2. Handling of Other Information
2.1. Payment Information
Payment information is provided by the User directly to the relevant payment service provider. We neither collect nor otherwise handle such information. For details, please refer to the terms of service and privacy policy of each payment service provider.
2.2. Information Collected During Use of the Service
When Users access or use the Service, we may collect information related to the User, such as cookie identifiers, or receive such information from third parties.
2.3. Requests Concerning Personal Information
For enquiries regarding Personal Information or requests for disclosure, correction, suspension of use or deletion, please contact us as set out in section 2.4 below. After verifying that the requester is the User, we will provide guidance on the applicable procedures and any fees. We do not accept in‑person requests at our office.
2.4. Contact
Builto, Inc.
R Cube Aoyama 3F, 1‑3‑1 Kita‑Aoyama, Minato‑ku, Tokyo 107‑0061, Japan
E‑mail: contact@builto.co.jp
2.5. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Material changes will be announced by posting on our website or by other methods we deem appropriate.
This English version is provided for reference only. In the event of any discrepancy, the Japanese version shall prevail.